Shipping policy

Last updated: 8 November 2025

1. Delivery Method

Thrift Store sells digital products only. All items—such as subscription upgrades, premium accounts, and digital services—are delivered electronically.
No physical items are shipped.

2. Delivery Time

Most digital orders are delivered instantly or within a few minutes after payment.
In some cases, delivery may take up to 1–12 hours, depending on:

  • Product activation requirements

  • Verification of payment

  • System delays or maintenance

You will receive your digital item via:

  • Email

  • On-screen order page

  • Chat/message (depending on platform)

3. Order Confirmation

After placing an order, you will receive:

  • An order confirmation email

  • A delivery notification once your digital item has been fulfilled

Please ensure your email address is correct at checkout.

4. Activation Instructions

Some digital goods—especially subscription upgrades—require additional steps to activate.
Instructions will be provided with your order.
If you need help at any time, our support team will assist.

5. Incorrect Email or Missing Access

If you entered the wrong email during checkout or did not receive your digital product:

  • Contact us immediately

  • Provide your order number or payment proof

We will resend your digital delivery at no extra charge.

6. Shipping Fees

Because all products are digital:

  • No shipping fees

  • No physical delivery charges

All digital items are delivered electronically.

7. Warranty Delivery

Some digital goods include a warranty period (e.g., 3 months, 6 months, 1 year).
If access stops working within the warranty period, we will provide:

  • Free fix, or

  • Free replacement

This warranty is part of the delivery guarantee for your digital purchase.

8. Contact

If you have any questions about your digital delivery, please reach out:

📧 support@thriftsrack.com
🌐 Thrift Store Support Team